
Just finished reading the book "The New Rules of Marketing and PR" by David
Meerman Scott and all I can say is... well, just continue reading to find out what I am going to say, keeping in mind that 10 years ago, I would have not been able to say it in a forum that had the potential of reaching so many people. [Note I say "potential" seeing as I have only two followers, one of which I agreed to cease seeing in a social context last weekend and am no longer speaking to- but I digress] According to D.M. Scott, there is a new way to market your (pick one: company, product, idea, service, rock band) that does not involve traditional media, is less expensive than traditional media, and is available to anyone with a computer, and an
Internet connection. The myriad of online tools and their use for marketing & PR constitute the "New Rules," as it were. This book was an easy read - made to be understandable for the tech
savvy and
neophyte alike.
While Groundswell (see my last post) was written with the CEO in mind, I felt that New Rules was written more for the everyday person that has, historically, been without the resources to utilize traditional media for marketing and PR. Having said that, there is a wealth of information here for anyone that wants to tap into this new way of interacting with customers.
Marketing, Scott points out, used to be about creating a 30 second commercial for 80K, spending hundreds of thousands (or millions) to beam the commercial to a general audience, (that may or may not be interested in the product) and then hoping they actually watch it instead of getting up and going to the bathroom. This "interruption" idea of marketing is not cost effective, efficient, or a value added proposition when it comes to the customer's experience. Along those same lines, PR used to be about a publicist's relationship with various media outlets. With the advent of the Internet and the democratization of information dissemination via blogs,
RSS feeds, and the other avenues discussed in the book, companies can forgo the intermediary and send out "press releases" directly to the public, eliminating the need to go through a PR firm or a traditional newspaper. This has the net effect of rendering marketing and PR two sides of the same coin in that they are both simply your relationship with the public - ideally, a two way dialogue of information dissemination and feedback.
Over the course of the book, Scott does go into great depth about all the possible avenues one might take to take advantage of the new rules. Overall, a thorough
road map of very effective strategies for

anyone communicating with the public.
One Rasputin thumb way up on this one.